This privacy policy (“Policy”) explains how your personal information is collected, used, shared and processed when you access this website or use other services offered by its operator (including written, electronic and oral communications – collectively, the “Services”, whether online or offline, and purchases made), as well as the rights and choices you have in connection with that information.

The various entities of the Smart Rosie websites act as a joint controller of the personal data (collectively, “Company”, “Smart Rosie”, “we”, “us” or “our”).

Before accessing or using our services, please read our Terms of Use. If you do not agree to this Policy or the Terms, you must not access or use our services.

The Company manages the services and sale of Smart Rosie branded products and is therefore the controller of your personal data and is also responsible for the processing and protection of your personal data.

We respect the privacy of visitors to our digital websites and users of our products and services and are committed to protecting it through compliance with this policy. We collect personal information when you use our services.

“Personal information” means any information that, alone or in combination with other information, identifies or makes identifiable a natural person. Personal information does not include any information that has been effectively and irreversibly anonymized or aggregated so that it no longer enables us or others to identify you, whether in combination with other information or otherwise.

We will only collect and use personal information that is necessary to meet our legal obligations and to help us administer our business and provide the services you have requested.

We collect information from you when you register on our website, place an order, subscribe to our newsletter or participate in a survey.

When ordering or registering on our website, you may be asked to enter the following information: your name, email address, mailing address and phone number. However, you may also visit our website anonymously.

We use the information you provide for the specific purposes identified at the time of collection and as permitted by law. The data we collect may be evaluated in the following ways:

• To personalize your user experience
• To improve our website and your shopping experience.
• To improve customer service.
• To process transactions, including fulfilling your payments and delivering the products or services purchased.
• To administer a contest, special promotion, survey, activity or other website feature.
• To send periodic emails. The email address you provide for order processing may be used to send you important information and updates regarding your order, as well as to receive occasional company news, updates, related product or service information, etc.

We share your personal information with third parties who help us use your personal information as mentioned above. For example, we use Google Analytics to understand how our customers use the Site.

Finally, we may also share your personal information to comply with legal requirements, to respond to subpoenas, search warrants or other lawful requests for information we receive, or to otherwise protect our rights.

Our highest priority is to ensure that you can protect your personal information, so we are committed to protecting your rights to access, correct, delete, cancel your account, and withdraw your consent to the processing of your personal information. This helps ensure your privacy and security. Here are your rights in detail:

1. Access, rectification, portability and deletion of your personal information
You have the right to correct or update your personal information, object to the processing of your personal information, ask us to restrict the processing of your personal information, or request the portability of your personal information. To ensure the protection and security of your personal information, we may request additional information from you to confirm your identity and ensure that you are authorized to access that information. However, there are cases where applicable laws or regulatory requirements prohibit us from disclosing or deleting some or all of the personal information we hold.

2. Withdrawal of consent
You have the right to withdraw your consent to the processing of your personal information, subject to certain exceptions. You can also obtain access to the personal information we hold, and have it corrected or deleted.

Please note that there may be situations where applicable laws or regulatory requirements prohibit us from disclosing or deleting some or all of the personal information we hold.

3.Unsubscribe from our marketing communications
If you no longer wish to receive marketing emails or non-transactional promotional materials from us, you can unsubscribe directly using the unsubscribe link at the bottom of any of our email messages.

We use physical, electronic and procedural safeguards to protect your personal information and prevent misuse. These include industry-standard physical, technical and administrative safeguards to prevent unauthorized access to or disclosure of your information.

Please be aware that the Internet is not a completely secure environment. We strongly recommend that you use secure procedures and complex passwords to keep your account secure. We also strongly advise against sharing your password with anyone or using passwords that you already use for other websites or apps. If you suspect that the security of your account or personal information has been compromised, please contact us immediately.

Yes, we use cookies. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you have allowed this through your preferences). This enables the websites’ or service providers’ systems to recognize your browser and capture and remember certain information.

Our cookies are used to remember and process the items in your shopping cart, to understand and save your preferences for future visits, and to compile aggregate data about traffic and site interaction. This helps us provide you with better site experiences and tools in the future.

We work with third parties to better understand the behavior of visitors to our site. However, these service providers are not permitted to use the information we collect except to help us conduct and improve our business. An example of this is Google Analytics, a web analytics service provided by Google, Inc. that uses cookies to collect information about the use of our site. The reports generated do not contain any information that could identify individual visitors.

On some pages of our website, third parties that provide applications may set their own cookies and provide services to measure or customize the success of their applications. For example, if you share content using a social media sharing button, the relevant social network will record that you have performed that action.

We do not share your personal information with third parties unless required by law or necessary to comply with the law, enforce our site policies, or protect the rights, property or safety of our users or others.

No, we do not share your personal information with third parties, except when they are trusted third parties who assist us in operating our website, processing business, payments, delivering products or services, providing information or updates, or other services. In such cases, those parties agree to keep your information private and confidential. We may also release your information if we believe it is necessary to comply with applicable law, enforce our site policies, or protect ours or others’ rights, property, or safety.

We keep your personal information only as long as necessary for the purposes set out in this policy. If you would like us to close your account and delete all personal information we have about you, you may instruct us to do so. Messages, including emails, are electronically logged in your account to evaluate our customer service and investigate possible fraud. We retain these records in accordance with legal requirements and delete them as necessary.

We also retain website usage data for internal analysis purposes, usually for a limited period of time.

We accept no responsibility for the content or activities of third-party websites to which we may occasionally link. Our privacy policy does not apply to these separate and independent websites. Nevertheless, we strive to maintain the integrity of our website.

Changes to our privacy policy will be posted on this page or notified by updating the modification date.

If you have any questions about your rights or complaints about the processing of your data, please contact us by email: support@cleanrosie.com.